Refund & Return Policy
Last updated: 2025
This policy outlines the terms governing refunds and returns for services obtained through the Lawyers.bh platform.
General Rule
Fees you pay through the platform are final and non-refundable, unless the platform specifies otherwise in the cases outlined below.
Full Refund Eligible Cases
- 1The user cancels the service request before the scheduled appointment date.
- 2The service provider cancels the appointment or fails to show up.
- 3A technical error on the platform results in duplicate or incorrect charges.
Non-Refundable Cases
- 1Services that have already been rendered or consultations that have taken place.
- 2Cancellation requests made after the scheduled appointment time.
- 3Dissatisfaction with legal advice or outcomes of legal proceedings.
- 4Administrative fees and platform registration charges.
Refund Process
- 1Refund requests must be submitted through the platform's contact channels.
- 2Refunds will be processed using the same payment method used for the original transaction.
- 3Processing time may take up to 14 business days depending on the payment provider.
- 4The platform reserves the right to investigate any refund request before processing.