LegalSOS

Privacy policy

Version 1

Privacy and security We process personal data only as reasonably required to operate the service, protect accounts and manage requests. We apply reasonable technical and organisational safeguards, but no electronic transmission or storage method can be guaranteed absolutely secure. Data we collect and why We may collect names, contact and account details, request descriptions, attachments, device and usage records, and payment references. We use this information to create requests, verify accounts, provide support, prevent fraud, improve the service and meet legal obligations. Location and notifications We access location or notifications only after device permission. Location may identify the country, associate a request with a place or find a nearby provider. Notifications deliver request updates. You can disable either permission in your device settings. Data sharing We may share the minimum request information needed with the assigned lawyer or provider and with hosting, communication, payment and analytics vendors that operate LegalSOS. We may also disclose information when required by law or to protect rights and safety. Retention and your rights We retain data as needed to deliver services, settle transactions, meet legal requirements and protect rights. You may request access, correction or deletion where permitted by law by contacting us. Governing law These terms are governed by the laws of the Kingdom of Bahrain. Bahrain courts have jurisdiction over disputes arising from LegalSOS use unless applicable law requires otherwise. Changes and contact We may update this document when the service or legal requirements change, and the date above will identify the latest version. For privacy questions or requests, contact info@legalsos.com.

Safety and moderation data

When reporting is used, we process report details, the selected reason, optional description, request-participant identifiers, and limited conversation context that existed when the report was filed. We use this data to protect users, investigate abuse, enforce the Terms, and comply with law. Report descriptions and chat excerpts are not included in push notifications. Moderation records may be retained as needed for safety, fraud prevention, dispute handling, and legal obligations, then deleted or de-identified under the applicable deletion policy.

Community Standards & Chat Safety